Warning: Some products contain alcohol – it is recommended to avoid excessive drinking of alcoholic beverages. Excessive consumption of alcohol is life-threatening and harmful to health.
Welcome to the website. The website operates at the Internet address https://il.shefa.shop and may operate at additional addresses or other online access routes at the discretion of the website management. These terms and conditions specify your rights and obligations when using the website and when ordering any product or service that the website management offers through it (hereinafter together: “the products”).
The terms are worded in masculine for convenience only, and they apply, of course, to all genders. As detailed below, the use of the website is permitted for adult users, aged 18 and over only.
These terms apply to the use of the website and its services through any other computer or communication device (such as a smartphone, tablet, etc.).
Please note that using the website requires the connection of your device to the Internet. Such connection costs are subject to agreements between you and your communications providers and to the payments applicable to you thereunder.
The website is managed and operated by CMTREX 2018 Ltd (a private company numbered: 515905305) with a registered address at HaUman Street 5, Beit Shemesh, 9906105, Israel (“Website Management”).
The website presents and offers for sale a variety of impact-verified products and services marketed by the site’s management, including but not limited to alcoholic beverages, wellness products including but not limited to soaps, creams, deodorants, skin and hair cleansing ointments, olive oils, grape juices, chocolates, health foods, gift packages at the sole discretion of the Website Management.
In addition, the website from time to time includes information and registration mechanisms for various events organized by the Website Management, whether they are paid events or not. The information about the contents of each event, where and when it will be held, its cost to attendees and additional information, will be published on the relevant page on the website. These events include, among others, educational seminars, product tasting events, professional courses and more.
The site also includes resource content including but not limited written content, video content and image content with a focus on regenerative business, impact measurement and sustainable development developed by in-house resources and third party contributors.
The website displays details and specifications for each product offered for sale and also allows you to search among the variety of products, so you can find the product that is most relevant and suitable for you.
The products offered for sale have been produced and or manufactured by third parties. As such the Site Management is not responsible for the products’ qualities. Notwithstanding this, should you find that a product description is not satisfactory in your opinion, if you think it is misleading, or if you have a question regarding the products feel free to contact us in accordance with the details listed below.
After you have provided your details on the website (through the mechanisms and contact forms, when registering for events or purchasing products, or if you register directly with the Website Management) the Site Management will be entitled to send you updates, by e-mail, text messages (SMS), or in any other means of communication content updates, information leaflets, surveys, information on services and products (of the Site Management and others), promotions, innovations on the websites and advertisements, inter alia, as defined in section 30A of the Communications (Bezeq and Broadcasting) Law, 1982.
At any time, you can withdraw your consent and notify the Website Management of your refusal to accept advertisements, usually or of a certain type, by sending a refusal notice. The way to send the refusal notice will be specified in the advertisement that the Website Management and/or an entity on its behalf will send you. Please note that even if you refuse to accept advertisements, the Site Management may continue to contact you with messages of an operational nature regarding your interactions with the Website Management and the website.
Engagement in any transaction through the website is permitted only to adults aged 18 and over, or to any registered corporation or other legal entity. By agreeing to these terms you declare and confirm that you are 18 years of age or older. If you are not 18 years of age or older, please refrain from using the site and do not place any order through it. The sale of wine and alcohol to minors aged 18 and under is prohibited by law and constitutes a criminal offense.
The ban on the sale of wine and alcohol to minors will also apply in relation to the recipients of the products sold on the website, insofar as the products include wines and alcoholic beverages. The Website Management may require that the recipient of the shipment (or the person who collects the shipment in the event of self-collection) present an ID card to verify that he or she is an adult. In the absence of presentation of an ID card upon the delivery of a purchased product or products, the Website Management is entitled to cancel the transaction and you will not have any claim, demand or claim against it in this regard. Alternatively, the management of the site may, at its discretion, allow you to deliver the shipment to another recipient (adult), subject to the payment of the additional shipping costs, which we will provide to you in such circumstances.
We will provide you with the products you ordered through the website after you have completed the purchase process in full, as long as the product you ordered is in stock, if you have a valid credit card and/or PayPal account that can be charged and cleared in Israel, and after the credit card company issued a confirmation of payment. The purchase transaction can also be completed by phone order or in any other way at the discretion of the site management.
Notwithstanding the foregoing, the WEbsite Management is entitled at its sole discretion to disallow any customer to purchase products on the site, even if he or she has previously ordered products through the site. Without detracting from the generality of the above, the Website Management may cancel your right to make transactions on the site in any of the following cases and at its full and exclusive discretion:
If your credit card company or online payment service provider has not confirmed your charge, we will not be required to provide you with the products you have ordered. In this case, we will contact you and refrain from charging your credit card or your payment service account. If you are charged by mistake, please let us know and we will arrange for an appropriate credit, depending on the circumstances and provisions of the law.
The option to order products on the website is limited to areas in the country in accordance with the map of the distribution areas of the shipping company we work with, as the case may be (“distribution areas”). We may, but do not have to, provide the service outside the distribution areas, by prior arrangement by phone. Therefore, even if such an order was received and received on the site’s computers, we will not be obligated to deliver.
Products can be ordered outside the State of Israel. For more details, please contact the Website Management.
Once you have added products to your shopping cart, you must enter details requested in the order form. These details may include your full name, date of birth, delivery method (and in case of self-collection – selection of the location to collect), exact shipping address, active email address to which you have access to, phone, payment details and any other details we may require during ordering, information regarding the action that the third-party courier is requested to perform if the recipient is not at home. At our discretion, we may require you to provide such details both in relation to the purchase operation and in relation to the person/address details to which the products you ordered will be sent.
Required information fields will be explicitly marked. You must provide only correct, accurate and complete details, in order to avoid as much as possible a problem in the delivery of the products and/or the possibility of contacting you and/or the recipient. You hereby acknowledge the accuracy of the information you have provided.
The Website Management may from time to time determine additional or different ways of identification, at its sole discretion.
The Website Management may change the supply and availability of the products on the website at any time. Therefore, the fact that a particular product was offered for sale on the site at some point does not guarantee that it will be offered for sale in the future. The Website Management does not guarantee the scope, availability or minimal quantities of any products. If one of the products you ordered is out of stock, the Website Management undertakes to notify you via the website, phone, electronic messaging or email address you provided and reserves the right to offer you a replacement product of a similar nature and price. If you accept our replacement offer, your order will be updated. Should you not accept the replacement offer the Website Management will cancel your order and credit you via the medium through which you made the payment. If you choose you may wait for the product ordered to be back in stock and we will be able to update you on the matter.
Products you wish to order on the site will be stored in the “shopping cart” until the ordering process is completed. The Website Management may set a minimum amount for the purchase of products through the website as well as set maximum quotas for the purchase of products, in general or of a particular product.
In order for us to provide you with the products you have ordered, your order must be received by us in a proper and orderly manner, containing all the details required to contact you and deliver the products. The Website Management will not deliver the products you ordered if the order was not received on its computer system, or if it was received incorrectly, even if the source of the fault is in the website information systems.
If you do not receive communication or confirmation from the Website Management within a reasonable time from the date of the order, by phone or e-mail, it must be assumed that there is a problem with the order. In this case, it is recommended that you contact the Website Management. To the best of our ability we try to cause of the problem and assist you in either re-submitting the order or cancel it.
If you provide incorrect details when placing your order, we cannot guarantee that the products will be delivered to the recipient. In the event that the products are returned to us due to incorrect details you provided, you will be charged for shipping and handling fees. Please be sure to fill in accurate and up-to-date details.
You must refrain from sending inquiries to the site management that include content that is illegal, sexually explicit, harassing, insulting, hostile, harmful, threatening, rude, racist, offends the public, encourages the commission of a criminal offense, may constitute a basis for prosecution or civil liability, infringes on privacy or otherwise violates the law. The Website Management reserves the right not to assist those who solicit or provide content of such a nature.
The Website Management will do its best to deliver the products as quickly as possible. Products in stock will be shipped during the next seven business days (excluding Fridays and Saturdays, holidays, and Israeli holidays). The Website Management has the right to engage the services of a third-party shipping company to make delivery of your purchase. In such a case the delivery of your purchase is subject to the terms and conditions of the shipping company, particularly the geographic distribution areas it services and in accordance with the law.
If the shipping company is unable to make the shipment to the shipping address for any reason, we will inform you and we will work to find an alternative solution that is acceptable to both parties.
The Website Management will not be responsible for delays in the delivery of the products as a result of events beyond its control, including but limited to delays, strikes, malfunctions in the computer system or telephone systems of the shipping company or other third-party service provide or malfunctions in the e-mail service.
All prices on the website appear on the product pages and are denominated in New Israeli Shekels. Prices include VAT, if applicable by law, and do not include handling and shipping fees (these will be explicitly stated when ordering, depending on the relevant geographic distribution area).
The Website Management may update the prices of the products on the site from time to time and without the need for prior notice. The valid price of your order is the price that was published when you completed the order process (which includes the submission of payment details). If prices are updated before the order process is completed, you will be charged according to the updated prices.
Please note: Although we make sure to check the prices listed on the website, sometimes an error may occur which will result in the website displaying an incorrect price. In this case we will contact you after you have placed your order, we will inform you what the correct price of the product is and we will allow you to confirm that you are asking to purchase it at the correct updated price. If you refuse to purchase the product at the correct updated price – we will not have to supply it to you and in this case you will not have any complaints against the Website Management.
The Website Management does not guarantee that the prices of the products on the website will necessarily be the cheapest, or that the payment terms will be the most favorable.
Payment for the products will be made by credit card or PayPal account. You must provide the credit card number, cardholder’s ID card, card type and validity and any additional details we need to complete the order process, or you will need to provide us with the PayPal account information used by you. The Website Management reserves the right to cease using any means of payment on the site, allow the use of additional means of payment and apply various payment arrangements to the types of credit cards or means of payment that the Website Management will respect.
Once you have entered the details of the means of payment and the completion of the order process, a confirmation will be sent to you via e-mail or other form of communication. Please note: This confirmation does not oblige the Website Management to fulfil the orderas it only indicates that the order details have been received by the Website Management.
If it turns out that the means of payment you provided is not valid, or that the credit card company, or the online payment service provider does not execute the payment transaction, or that the requested product is not in stock, the Website Management will contact you to complete or cancel the transaction.
The payment may involve various fees that will be charged to you by the clearing or payment service operators you will use and depending on the terms of service of those external providers. You bear the sole responsibility to bear these fees, as required.
If the use of the means of payment has been approved by the credit card company that issued it, or the relevant payment service provider, you will be notified accordingly and your account will be charged for the cost of the service. Delivery dates will be calculated from the date of receipt of the transaction confirmation from the credit company or payment service provider.
The Website Management may offer on the site promotions, benefits, discounts and coupons of various types (in accordance with the terms of each coupon as published on the site or on the coupon itself). Subject to the provisions of any law relating to promotions, the Website Management may at any time terminate these promotions, benefits and discounts, or cease the use of coupons, replace or change them, without the need to give any prior notice. This does not detract from your right to use coupons or gift cards that have not yet expired and in accordance with the amount stated in them.
Please note: You do not have a priveledged right to enjoy promotions, benefits and discounts on the site, but to the extent that you have been granted this right by virtue of your membership and/or subscription to the website and in accordance with the terms of this membership and/or subscription and promotions offered to you. Any change in your order details or terms of the promotion for whatever the reason, will be followed by a re-examination of your eligibility for a promotion, benefit or discount. Thus, for example, if you purchased a product and were entitled to a benefit in respect of its purchase, but this product is not in stock, you will not be entitled to the same benefit; If the replacement of a product, the purchase of which was accompanied by a sale, with a replacement product that does not qualify for the sale, you will not be entitled to the benefit that accompanied the purchase of the original product; If your order amount has decreased due to the fact that the number of products supplied to you is different than you ordered, your eligibility for the promotion, discount or benefit that would have been granted to you would not have been deducted if the order price had not decreased.
These examples do not exhaust the possible changes in your eligibility for promotions, benefits or discounts on the site. However, the Website Management will try to inform you by phone or email and receive your instructions in case your eligibility for a promotion, benefit or discount is denied or changed due to a change in your order details.
In addition to the price of the products you ordered, you must pay the Website Management a shipping fee. The amount of the shipping fee will appear at the end of the order process under the products you have chosen to purchase. The full rates of the shipping fee are calculated on the website and are subject ot a number of factors including the geographic location of the delivery address.
Alternatively, you can pick up the products you ordered from a location determined by the Website Management (i.e. “pick-up” location) as communicated either on the website or by direct correspondence with the Website Management. The products will arrive at the pick-up location within seven business days after the day of ordering and will be stored there for up to 14 days thereafter.
The Website Management may change the handling and shipping fees from time to time. The valid payment of the order you made is the price published when you completed the order process by providing the details of the means of payment.
The website operates in accordance with the provisions of the Consumer Protection Law, 1981, regarding the cancellation of a distance selling transaction, return of products and cancellation of ordered services. You can cancel the transaction and return non-food and/or non-beverage products provided that you return the product intact and undamaged and sealed in its original packaging. The Website Management does not allow the return of food products (including but not limited to beverages, chocolate and olive oil), as their possession and delivery require strict adherence to controlled conditions.
Subject to the above and below, you – the ordering party (and not the recipient) may return any product you purchased from the site (except wines and food products), by contacting the Website Management in writing, up to 14 days from the date of delivery and receive a monetary credit for it.
In the case of cancellation of ordered services, such as participation in various events of organised by the Website Management, you can cancel the service ordered within 14 days from the date of order or receipt of the order confirmation, whichever is later, provided that such cancellation is made at least two business days prior to the event or the provision of the ordered service.
You must return the product to the Website Management at your expense, or alternatively, ask the Website Management to send a courier to your designated address to collect the product and return it at your expense. You must attach to the returned product the invoice you received, or a copy of the order confirmation sent to you by e-mail.
After returning the product, or canceling the service ordered, you will be credited with the price you paid for it. If the cancellation of the order is not due to a defect in the product or due to a discrepancy between the product and the details provided by the site management, the site management may charge you a cancellation fee of 5% of the purchase price. If you canceled an order before the product was received at the recipient’s address, the Website Management may charge you a fee for such cancellation fees.
Nothing in the provisions of this Section shall be construed to diminish from any right of cancellation or other right available to consumers in accordance with the provisions of the Consumer Protection Act, including cancellation of a distance selling transaction by a consumer who is a disabled person, senior citizen or new immigrant. The Website Management is careful to act in accordance with the provisions of the law.
No monetary credit will be given for the return of products for which no monetary consideration has been paid.
The Site Management does its best to provide you with quality products and timely delivery. If you believe that the products you purchased through the website, or the services you received through the website are defective in any way, please contact our customer service, by phone: +972-547-425-001 and the Website Management will handle your request as soon as possible. The Website Management can also be contacted via the contact form on the website, by e-mail or through any other means of communication, as this will be detailed in the body of the website from time to time.
The responsibility to check the suitability of the products for your needs applies to you
The management of the site will fulfill its obligation to you upon delivery of the products you ordered to the shipping address you provided when placing the order.
Without prejudice to the provisions of any law, in the event that you have purchased defective products, your sole right is to replace them or get your money back, as set out in these terms.
The management of the site will not bear any responsibility for any damage caused to you due to delays in delivery, or as a result of the products supplied to you being defective, unless the delay or defect occurred due to negligence on the part of the site management. In this case, the responsibility of the site management will be limited to an amount equal to the price of your order.
You may use the Site in accordance with the terms set forth below. Do not use the website in any other way, unless you have obtained the express consent of the Website Management, in advance, in writing and subject to the terms of the consent (if given). The responsibility for the use of the website and for any result arising from it, applies only to you:
Use of the website is at your sole and complete responsibility. The site can be used as is (AS IS). It cannot be adapted to the needs of each and every person. You will not have any claim, or demand towards the Website Management regarding the service features, its capabilities, limitations or its suitability for your needs and requirements.
The Website Management makes an effort to provide you with proper and high quality service. However, the Website Management does not guarantee that the service on the site will not be interrupted, provided properly or without interruptions, will take place safely and without errors, and will be immune from unauthorized access to the Website Management’s computers or information systems, damages, malfunctions, failures or failures – including hardware, software or lines Communication to the site – with the Website Management or one of its suppliers.
Warning: Some products offered on the website contain alcohol – it is recommended to avoid excessive drinking. Excessive consumption of alcohol is life-threatening and harmful to health!
Excessive alcohol consumption impairs your driving ability and endangers your personal safety and the safety of those around you. The Ministry of Health recommends that pregnant women avoid drinking alcohol that could harm the health of the fetus and cause malformations.
The Website Management implements on the website, itself and/or through third parties on its behalf, information security systems and procedures. While these systems and procedures reduce the risks of unauthorized intrusion into the Website Management’s computers, they do not provide absolute security. Therefore, the Website Management does not guarantee that the services on the site will be completely immune from unauthorized access to the information stored in them.
During the visit to the website, you may be presented with commercial-advertising information. The source of such information may be from the Website Management and may be from third parties. In cases where this information originates from third parties, the site management can not guarantee the reliability and accuracy of the said information, therefore you can not come to the Website Management in any claim, demand or claim for direct or indirect loss, loss or damage resulting from reliance or use of information provided on the site.
Third parties – Insofar as the website has links (“Links”) to other sites that are not managed and operated by the Website Management, the Website Management will not be responsible for the content of those sites and the information published on them, including its integrity, accuracy, timeliness and correctness, or any other related details. The Website Management will not be responsible for any direct or indirect damage, financial or otherwise, caused to you as a result of using or relying on the content of the sites that you reach through the website.
All intellectual property rights in the website, including patents, copyrights, designs and trade secrets, are the property of the Website Management only, or of other third parties, who have been authorized the Website Management to use them. These rights apply, inter alia, to the brand name “Shefa – Mindful Abundance” as well as the domain name of the website, the trademarks appearing on the site (whether registered or not), the logo , the graphic design of the website, he data in it, including the product lists, product descriptions, product design, etc., and any other content contained on the website, including the website’s programming code and any other details related to its operation.
You may not copy, modify, publish, distribute, market, translate, publicly display, transmit to the public or make available to it, process, create or make derivative works, sell, rent or make any commercial use in any of the above, including images, graphic files, texts and programing code, whether by you or through or in collaboration with a third party, in any way or means whether electronic, computerized, mechanical, optical, means of photography or recording, or by any other means, without the prior written consent of the Website Management or owners of the other rights, as the case may be and subject to the terms of the agreement (to the extent granted).
No commercial use may be made of the data and/or content published on the website, the database on the website, the lists of products and their design and services appearing on the website or other details published on the website without obtaining the prior written consent of the Website Management.
The Website Management may from time to time change the structure of the website, its appearance and design, the scope and availability of the services on it and will be entitled to change any aspect involved in the website without having to inform you in advance. Such changes will be made, inter alia, taking into account the dynamic nature of the Internet and the technological and other changes taking place on it. By their nature, such changes may involve malfunctions and/or errors and/or initially cause inconvenience. You will not have any claim and/or demand towards the Website Management in respect of making such changes and/or errors that occur while making them.
Without diminishing from the above, the Website Management may at any time stop providing the services on the site, in whole or in part, at its sole discretion. The Website Management is entitled to incorporate the website as a separate company or to transfer the ownership of the website to a third party, provided that your rights under this agreement will not be violated by the transfer of ownership.
You can review the current terms and conditions at any time by clicking on the appropriate link on the website.
These terms apply to all that is agreed between you and the Website Management in connection with ordering products from the website and using the website.
Last updated: January 2021